Delivery Info & Refunds
UK DELIVERY
- SAME DAY Shipping for all orders received by 13.30pm (Monday to Thursday) and by 12.30 on Fridays.
- FREE TRACKED DELIVERY for all orders over £55
- STANDARD SHIPPING: £4.50 Royal Mail Tracked 48 (2-3 days)
- EXPRESS SHIPPING: £5.50 Royal Mail Tracked 24 (1-2 days)
- NEXT DAY DELIVERY: £12.75. Order by 12.30pm. Delivery Monday to Friday.
- email info@spicepots.com for changes to your order or questions
EU DELIVERY AND WORLDWIDE DELIVERY
- Due to problems with missing parcels as well as high fees for the recipient, we have suspended all EU and Worldwide Delivery.
- We can still send parcels at your request. If you would like a quote to send a parcel abroad, please get in touch with what you would like to order and then we can quote a price for the delivery.
- For accurate quotes, we need to measure and weigh the parcel and so we cannot give you an accurate quote without knowing what you would like to order.
RETURNS & REFUNDS
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We want you to be completely happy with your Spice Pots order.
Please email info@spicepots.com within 48 hours of delivery if:-
your parcel arrives damaged
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an item is faulty
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you’ve received the wrong product
Include your order number and a photo if possible — this helps us sort things quickly.
Because our products are food items, we’re unable to accept returns or offer refunds on non-faulty tins or kits for health and safety reasons.
If an item is faulty, damaged, or incorrect, we’ll offer a refund, replacement, or credit in line with your consumer rights.
This policy does not affect your statutory rights.
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