Gift wrapping
Let us make your gift buying experience as easy as possible. The whole package. A perfectly presented gift, elegantly wrapped with tasteful paper and proper ribbon in a contrasting colour, sent direct from our store. We like to make it personal. We’ll carefully hand write your message and attach to your thoughtful gift. And of course, no prices will be included.
The paper and ribbon colour will vary and will be seasonal.
Please let us know if this is for a particular occasion for example for a birthday or for Christmas.
If you have ordered multiple products, please let us know which product you would like us to wrap.
** Please note that the images are for illustration purposes only. The paper and ribbons will vary **
UK DELIVERY
We ship orders on the same day if received by 12.30pm, Monday to Friday.
We offer FREE UK delivery when you spend £22 and over, and only £3.50 for UK delivery on orders under £22. Delivery service is with Royal Mail.
FREE STANDARD DELIVERY FOR UK (2-3 WORKING DAYS DELAYS ARE LIKELY AT CHRISTMAS) FOR ORDERS OF £22 AND OVER - SHIPPED MON TO FRI.
ONLY £3.50 STANDARD DELIVERY (2-3 WORKING DAYS DELAYS ARE LIKELY AT CHRISTMAS ) FOR ORDERS UNDER £22.00 - SHIPPED MON TO FRI
ONLY £4.95 FOR ROYAL MAIL TRACKED 24 - 1-2 DAYS DELAYS ARE LIKELY AT CHRISTMAS
£12.75 NEXT DAY DELIVERY with Royal Mail Special Delivery SHIPPED MON TO FRI. ORDERS MUST BE RECEIVED BY 12:30 PM. PLEASE NOTE THIS SERVICE DOES NOT INCLUDE DELIVERY ON SATURDAYS.
CHRISTMAS DELIVERY
Please note that as we are approaching the busy Christmas period, there could be delays with all postal deliveries.
Orders will be dispatched on the same day if received by 12.30pm (Monday to Friday).
Last order day to arrive before Christmas: 20th December
Please note that this is a guideline from Royal Mail and as we can not guarantee this, we suggest ordering in plenty of time so that you are not disappointed.
CHRISTMAS CLOSURE
Our workshop will be closed between 25th-29th December. Orders placed over this time will be processed on 30th December. Please note that there is an additional bank holiday in Scotland on 2nd January so no orders will be dispatched that day.
CHANGES TO YOUR ORDER
If you would like to make a change to your order, please let us know as soon as possible and will do everything we can to help. Please email info@spicepots.com.
DISPATCH TIMES
Orders received up to 12.30pm are shipped the same day from our Workshop (excluding weekends and bank holidays).
If you have any questions about delivery, please email us at info@spicepots.com
EU DELIVERY
We are now sending orders to
Republic of Ireland
France
Germany
Prices range from £8.00 to £22.00 depending on the weight of the parcel.
Please note that duty fees and admin charges will need to be paid on receipt of the parcel. Unfortunately, this is out with our control.
We will continue to work on widening our EU delivery services throughout 2024.
WORLDWIDE DELIVERY
We are now sending orders to the following International Destinations via Royal Mail.
USA
Canada
Prices range from £16.65 to £24.25 depending on the weight and dimensions of the parcel.
Please note that duty fees and admin charges will need to be paid on receipt of the parcel. Unfortunately, this is out with our control.
REFUNDS
We want our customers to be 100% thrilled with Spice Pots. If you're unhappy, we're unhappy.
If for any reason you aren't pleased with your order, please reach out to us within 28 days of your purchase. Due to the nature of the pots and it being a food product, we do not offer exchanges and can not accept items to be returned for re-sale. We always wish to hear feedback and review & respond to refund requests on an individual basis.
Please don't hesitate to drop us an email to info@spicepots.com